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In spite of good hiring and inspired leadership, all supervisors ultimately must deal with someone with Toxic Attitude Syndrome.
Whether it's a crummy attitude, attendance, or just being unable to do good work; employee performance issues often consume large amounts of time, energy, and emotion. In fact, 57% of employees have witnessed abusive or intimidating behavior, and probably 100% work with someone who isn't pulling their weight.

This webinar is designed to give managers insight and tools for effectively dealing with performance issues. It is a challenging job but with the right preparation, we can hold employees accountable and improve our organizations. You will receive several handouts that will act as a toolkit to get you started with your own program.


  • How to start off on the right foot by creating clear expectations
  • How poor performance affects organizational performance and work environments
  • How progressive discipline policies can hurt you
  • Why probationary periods may be a bad idea
  • What is employment-at-will and when can you use it?
  • The key concepts in a just cause
  • Steps for conducting disciplinary investigations
  • How to hold employees accountable for sustained change
  • A simple system for determining how to coach employees
  • Dealing with difficult people
  • 11 barriers supervisors face in managing behavior
  • Methods for objectively documenting Toxic Attitude Syndrome
  • How to prepare for termination
  • How to prepare for and conduct a disciplinary meeting
  • Performance Improvement Plans - Receive a sample form
  • Setting SMART goals for employee performance

  • Managers and Supervisors who have responsibility for corrective Action
  • Human Resources Professionals
  • People who aspire to Leadership and Supervisory positions

Bob Verchota, SPHR, is the President and owner of RPVerchota & Associates, a human resources and management practices consulting firm. He has over 30 years of human resources and operational leadership experience. His most recent corporate assignments include serving as VP Support Services, VP of Ancillary Services and Human Resources, and VP Human Resources. Focus areas include organization change and employee development, talent acquisition, risk management, compensation and benefits, labor and employee relations, performance improvement, and other operational issues. 

Academic pursuits include an undergraduate degree in Business Administration, graduate degree in Healthcare Administration (MHA), and doctoral work in Organization Development EdD (abd). He has taught at the technical, baccalaureate, and masters levels in several colleges and universities.

View all trainings by this speaker
 
Live Webinar

Live Session for 1 Participant

$149

Live + Recorded Session

Get unlimited access to the link for six months for one participant, from the date of webinar completion.

$249

Live + Transcript

Get to attend the LIVE Session and also receive a PDF copy of the Transcript only after the completion of the LIVE webinar.

$229

Live + USB

Free shipment within 15 Working Days from the date of webinar completion.*

$450

On Demand

Transcript

PDF Transcript of the Training which are available once the webinar is completed.(Transcript for single user only)

$179

Downloadable Recorded Session

Get unlimited access to the link for six months.

$179

USB

Free shipment within 15 Working Days, from the date of webinar completion.*

$350

Group Session

Group Session Participants + Recorded

Live Session with unlimited participants. Invite any number of attendees to join.

$599

 

Nov. 6, 2024

Effective Onboarding: How to Welcome, Engage, and Retain New Employees with Your In-Person and Virtual On-boarding

Bob McKenzie

Upcoming Webinars

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By Bob McKenzie
Effective Onboarding: How to Welcome, Engage, and Retain New Employees with Your In-Person and Virtual On-boarding
Date: Nov. 6, 2024

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By Marcia Zidle
AI-Powered Onboarding: How to Personalize, Streamline the New Hire Experience for Maximum Impact!
Date: Nov. 6, 2024

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By William Mack Copeland
Marketing to Medicare or Medicaid Beneficiaries - What You Can and Cannot Do
Date: Nov. 6, 2024

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By Payson Hall
A Modest PMBOK® Guide Proposal: Project Blame Management (Satire)
Date: Nov. 6, 2024

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By Pete Tosh
Managing Toxic & Other Employees Who Have Attitude Issues
Date: Nov. 7, 2024

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By Mike Thomas
Outlook - Master your Mailbox - Inbox Hero Inbox Zero
Date: Nov. 7, 2024

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By David Nettleton
2-Hour Virtual Seminar on the 6 Most Common Problems in FDA Software Validation and Verification
Date: Nov. 7, 2024

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By Marcia Zidle
So, You’re Now the “Boss”: Essential Skills to Succeed as a New Supervisor, Manager, Team Leader
Date: Nov. 7, 2024

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By Carolyn Troiano
FDA Compliance And Laboratory Computer System Validation
Date: Nov. 7, 2024

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By Richard E Cascarino
Tips and Techniques for Conducting an Effective Fraud Risk Assessment
Date: Nov. 8, 2024

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By Bruce Lee
Harassment, Bullying, Gossip, Confrontational and Disruptive Behavior: A Manager's Guide on How to Detox and Neutralize a Negative Workplace
Date: Nov. 8, 2024

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By Jose Ignacio Mora
21 CFR Part 820 - Quality System Regulation - Applying Principles of Lean Documents and Lean Configuration
Date: Nov. 8, 2024

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By Meena Chettiar
Design Verification, Validation and Testing for Medical Devices
Date: Nov. 8, 2024

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By Audrey Halpern
Managing Complex Projects - Project Management
Date: Nov. 8, 2024

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By Bob Verchota
Performance Management: Dealing With The Difficult Employee
Date: Nov. 12, 2024

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By Gary Heppner
OSHA Requirements for Supervisors, Project Leaders & HR - What do they need to be Responsible for
Date: Nov. 13, 2024

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By Robert Geary
Treasury Risk Management, Funding, Liquidity, Interest Rate, FX
Date: Nov. 13, 2024

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By Sonja Pasquantonio
Future-Proof Your Workforce: Mastering Succession Planning for Seamless People Transitions
Date: Nov. 13, 2024

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By Melveen Stevenson
California Meal and Rest Breaks: What You Don't Know Can Cost You
Date: Nov. 13, 2024

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By Pete Tosh
Improving Employee Engagement & Retention Through Stay Interviews
Date: Nov. 14, 2024

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By Melveen Stevenson
Essential Job Functions According to the American with Disabilities Act (ADA)
Date: Nov. 14, 2024

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By Joseph Wolfe
HIPAA Bootcamp for Health Care Providers, Professionals, and Business Leaders.
Date: Nov. 14, 2024

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By Justin Muscolino
FFIEC BSA/AML Examination Manual: What Compliance Officers Really Need to Know?
Date: Nov. 14, 2024

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By Michael Healey
Conquer Toxic People - Learn To Protect Yourself And Get Your Sanity Back
Date: Nov. 15, 2024

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By Garrett Wasny
Introduction to Generative AI for Accountants
Date: Nov. 15, 2024

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By Justin Muscolino
Updated Metro 2®, e-OSCAR and the New Tougher FCRA/CFPB Compliance Requirements
Date: Nov. 15, 2024

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By Paul J. Cline
Dealing With Difficult People In Life & Work
Date: Nov. 15, 2024

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By Cathy Horwitz
3-Hour Virtual Seminar on Excel Deep Dive: Advanced Tips & Techniques
Date: Nov. 18, 2024

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By Jonnie Keith
How to Write Effective Audit Observations: The Principles for Bullet Proofing Your Audit Findings
Date: Nov. 18, 2024

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By Alan M Golden
Impact Assessment and Risk Management for Change Control
Date: Nov. 18, 2024

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By Mark Gorkin
Surviving and Thriving Organizational Change and Loss: The Science of Psychological Hardiness
Date: Nov. 18, 2024

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By Don Phin
Marijuana: Compliance and Safety in the Workplace
Date: Nov. 19, 2024

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By Bob McKenzie
Coming Soon - New Minimum Salary Levels for Exempt Employees, Are You Ready?
Date: Nov. 19, 2024

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By Marcia Zidle
Stressed Out: How to Handle Conflict, Difficult People and Challenging Situations
Date: Nov. 19, 2024

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By Edwin Waldbusser
FDA Regulation of Artificial Intelligence/ Machine Learning
Date: Nov. 19, 2024

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By William J. Rothwell
Effective Succession Planning
Date: Nov. 19, 2024

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By Wendy Sellers
How to Handle Workplace Conversations Around Politics and Religion
Date: Nov. 20, 2024

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By Margie Faulk
2025 Top Employment Regulations That Will Impact Employers!
Date: Nov. 20, 2024

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By Terry Winship
Intelligent Slide Design
Date: Nov. 20, 2024

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By David Nettleton
Data Integrity: Compliance with 21 CFR Part 11, SaaS-Cloud, EU GDPR
Date: Nov. 20, 2024

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By Meredith Crabtree
SOPs - How to Write Them to Satisfy those Inspectors
Date: Nov. 21, 2024

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By Dev Strischek
Why EBITDA Doesn't Spell Cash Flow and What Does
Date: Nov. 21, 2024

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By Tonia Morris
Moving from Peer to Boss: Supervisor 101
Date: Nov. 21, 2024

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By Susan Fahey Desmond
Writing Effective Job Descriptions
Date: Nov. 21, 2024

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By Bruce Lee
How to Give Corrective Feedback: The CARE Model - Eliminating Negative Behaviour, By Focusing On Accountability
Date: Nov. 21, 2024

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By Bob McKenzie
With Mandatory Paid Leave Gaining Ground Is It Time To Do Away With Your PTO and Go Back to a Sick/Vacation Time Off Program
Date: Nov. 22, 2024

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By Susan Fahey Desmond
Documenting Misconduct that Will Stand Up in Court
Date: Nov. 22, 2024

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By Charles H. Paul
Project Management for Non-Project Managers - How to communicate project actions and progress - conducting effective project review meetings
Date: Nov. 25, 2024

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By Dr. Susan Strauss
Tattoos, hijabs, piercings, and pink hair: The challenges of a dress & appearance code in 2024
Date: Nov. 25, 2024

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By Carolyn Troiano
Trial Master File (TMF)/eTMF, & FDAs Draft Guidance for Electronic Records/Signatures Used in Clinical Trials
Date: Nov. 25, 2024

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By Dr. John Ryan holds
Food Safety And Quality In Home Food Delivery
Recorded Session

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By Margie Faulk
New Domestic Violence, Sexual Assault and Stalking Leave Notice Regulations! What Should Employers do to Ensure Compliance?
Recorded Session

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By Janette Levey Frisch
Wage and Hour Issues - The Exempt Vs Non-Exempt
Recorded Session

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By Miles Hutchinson
Nonresident Alien Information Reporting Using Forms 1042-S And W-8
Recorded Session

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By Ronald Sereika
Analyzing Financial Statements
Recorded Session

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By Deborah Covin Wilson
Managing Medical Leave In California, What'S The Difference Between Fmla, Cfra And Pdl
Recorded Session

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By Donna K Olheiser
What Are Ach Payments, How Do They Work And What Does That Mean - Essentials Of Ach Payments
Recorded Session

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By Margie Faulk
Due Diligence Steps For Form 1099
Recorded Session

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By Paul J. Sanchez
Capital Ratio Computations For Depository Institutions
Recorded Session

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By Catherine M. Mattice
Employee Engagement: Keeping Your Workforce Motivated To Improve Results
Recorded Session

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By Toni G. Cesta
Compliance Measures For Case Management
Recorded Session

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By Thomas Nollner
How To Identify & Monitor Your High Risk Customers
Recorded Session

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By Neil Malek
Mastering Excel Pivot Tables: The Ace Analytical Tool Of Excel Instead
Recorded Session

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By Deborah Covin Wilson
Workplace Civility - Respectful Habits Lead To Increased Productivity, Decreased Liability
Recorded Session

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By Ray Graber
Credit Card Surcharging - Who Is Going To Do It And What Are The Stipulations For Compliance?
Recorded Session

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By Janette Levey Frisch
Interview Questions And Pre-Employment Screening What Every Employer Needs To Know - Title Vii, Ada/Adaaa, Pdl, Gina, I-9S And Affirmative Action
Recorded Session

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By David H. Ringstrom
Excel Proficiency: Pivot Table Basics
Recorded Session

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By Paul J. Sanchez
Use Of Analytical Procedures (Aps) For Accountants, Auditors, Financial Analysts And Others
Recorded Session

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By David H. Ringstrom
Excel Proficiency: Dashboard Time-Saving Tactics
Recorded Session

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By Catherine M. Mattice
Bullying Versus Harassment Versus Violence: Understanding The Similarities And Differences, And Risks For Employer Liability
Recorded Session

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By Danielle DeLucy
Preparing And Investigating Oos/Oot Results In A Regulated Environment
Recorded Session

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By Joy McElroy
Gaining And Re-Establishing Control Of Your Cleanroom
Recorded Session

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By Teddy Burriss
Writing an Effective Investigative Case Report
Recorded Session

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By Lisa Marsden
Application Of New Cms Quality Indicator Process In Healthcare And Food Service
Recorded Session

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By E. Pete Lewis
Uncovering Overlooked Tax Breaks : Planning Considerations in 2018
Recorded Session

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By Mike Thomas
Excel Power Query: The Powerful Get & Transform Tool for Importing and Manipulating Data
Recorded Session

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By Karla Brandau
Catapult Your Career with Microsoft Outlook Productivity Tools
Recorded Session

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By Deborah Covin Wilson
Managing Medical Leave In California: What’S The Difference Between Fmla, Cfra And Pdl
Recorded Session

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By Jeff Kasoff
Best practices for purchasing and supplier controls in the medical device industry
Recorded Session

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By Candace Curry Leuck
Finance for Non-Financial Managers: Accounting, Analysis and Budgeting
Recorded Session

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By Loren Gelber
FDA Regulations for Pharmaceutical Good Manufacturing Practice (GMP)
Recorded Session

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By Rebecca Staton-Reinstein
Leaders Who Win: 7 Strategies for CEO Success You Need Now
Recorded Session

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By Marcia Zidle
Workplace Conflict: How to Handle Disagreements, Difficult People, Tough Situations and Be Less Stressed
Recorded Session

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By Paul R Hales
Hipaa Social Media Violations - Widespread, Risky, Highly Visible - Learn The Two Simple Steps To Comply With Hipaa
Recorded Session

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By Ronald L. Adler
HR Metrics: 2018 Update
Recorded Session

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By David E Sanders
Child Support and Garnishments - All You Need To Know
Recorded Session

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By Paul J. Sanchez
Analytical Tools - Use of Financial Statement Analytical Procedures (APs) Designed to Focus on Bank Areas of Concern
Recorded Session

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By Robert Peoples
Technical Writing Best Practices
Recorded Session

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By Margie Faulk
Multi-state Regulation Coordination! Learn How Employers Can Ensure Compliance with Current, New and Proposed State Specific Laws!
Recorded Session

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By Candace Curry Leuck
Preparing the Statement of Cash Flows
Recorded Session

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By Teddy Burriss
Using Linkedin As A Business Tool
Recorded Session

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By Deborah Covin Wilson
Is it FMLA or the "Friday-Monday Leave Act"? How to Identify and Investigate Employees Who Are Gaming the System
Recorded Session

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By Janette Levey Frisch
Guidelines For Dealing With Psychiatric Issues At Work
Recorded Session

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By Paul J. Sanchez
Accounting for Income Taxes – A Timely Refresher and Update
Recorded Session

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By Lisa Marsden
Third Party Vendor Risk Assessment for Financial Firms - Rules, Regulations and Best Practices
Recorded Session

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By Laura Goodrich
Innovate and Create by Leveraging The Power of Generations
Recorded Session

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By Gregory Powell
The ABCs of Document Retention & Retrieval
Recorded Session

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By Donna K Olheiser
2018 NACHA Operating Rules: An Update on Changes Ahead
Recorded Session

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By Michael D Haberman
How to Conduct Workplace Investigations - Best Practices and Know How's
Recorded Session

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By Mike Thomas
Microsoft Excel: Creating an effective and balanced KPI Dashboard for HR Professionals
Recorded Session

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