247compliance is recognized by SHRM to offer Professional Development Credits (PDCs) for SHRM-CP or SHRM-SCP. This program is valid for 1 PDC for the SHRM-CP or SHRM-SCP. For more information about certification or recertification, please visit shrmcertification.org.
Today there are five different generations working together in the workplace. Each of these generations has different goals, values, expectations, and perspectives of what work is and how it is to be managed. When properly managed, generational diversity can become a reservoir of skills, perspectives, strengths, and experiences that can lead your organization forward through innovation and the constant change that organizations experience.
But the challenge for managers who manage multi-generational teams is being able to manage the different perspectives, values, expectations, and experiences in a way that promotes innovation and positive outcomes. In this webinar, we will explore how to manage the generational differences and how to engage the different generations within the workplace. More specifically, we will discuss how to manage conflict in a multi-generational workforce. We will look at some of the myths that perpetuate and influence how we manage conflict and differences among generations. We will also learn some techniques and skills that will help you manage multi-generational conflict, perceptions of fairness and engagement, and how to manage the difficult conversations that may arise.
In this live webinar, you will learn:
Dr. Adam Bowman is an industrial/organizational psychologist and coach who works with for-profit, government, non-profit and large and small organizations. He is a partner and co-founder of the Conflict Resolution Professionals Group (CRPG), a conflict resolution and consensus building consulting firm that specializes in helping organizations to resolve conflict and build consensus through mediation, facilitation, training, coaching, consulting and team building. Some of his clients include Unity Worldwide Ministries, Ohio Historical Society, the Michigan Department of Environmental Quality (DEQ) and Dublin City schools. Dr. Bowman develops, consults and facilitates leadership development programs for executive groups and management teams, coaches executives, management teams, and professionals. He is also the facilitator for Central Ohio ATD chapter leadership development special interest group, and a adjunct professor at Grand Canyon University psychology graduate programs.